>Frequently Asked Questions


WHAT BRANDS DO YOU CARRY?

Admiral, Allanson, Amana, American Standard, A.O. Smiyh, Beckett, Bosch, Broan, Brown Stove, Caloric, Carrier, Chambers, Cold Spot, Corning, Crosley, Dacor, Eagle Range, Edison, Electrolux, Emerson, Erie Controls, Fasco Controls, Fedders, Field Controls, Franklin, Frigidaire, Gaffers & Satter, GE Monogram, General Electric, Gibson, Glenwood, Grundfos, Hardwick, Honeywell, Hotpoint, Huebsch, InSinkErator, Invensys, J C Penny, JennAir, Johnson Controls, Kelvinator, Kenmore, KitchenAid, KMC Controls, Litton,
L-G Zenith, Magic Chef, Maxitrol, Maytag, Menumaster, Modern Maid, Montgomery Ward, National Disposal, Norge, Nutone, O'Keefe & Merritt, Panasonic, Peerless/Premier, Philco, Quasar, Ranco, RCA, Revco, Robertshaw, Roper, Sanyo, Sears, Sharp, Siemens, Signature, Speed Queen, State Water Heaters, Sunray, Suntec, Taco, Tappan, Thermador, Toshiba, Vesta, Waste King, Watts Regulator, Western Auto, Whirlpool, White Rodgers, White-Westinghouse.

HOW DO I ORDER PARTS?

Parts can be ordered by calling our Research Department toll free at 800-44-HESCO (800-444-3726).
You may also fax your order to 1-888-444-3726 or order at our web site by filling out a part order form located under Order Form.

ARE ALL THE PARTS YOU SELL NEW?

Yes, all parts that we sell are new.

HOW CAN I ORDER ACCESSORIES FOR MY APPLIANCE?

Appliance accessories (cords, hoses, adapters, water filters & many more) can be purchased by calling
HESCO's order desk at 800-44-HESCO (800-444-3726) toll free.

HOW DO I FIND MY MODEL NUMBER?

Go to Model Number lookup page

I DON'T KNOW THE PART NUMBER, WHAT CAN I DO?

If your unsure of your part number, call HESCO's Research Desk at 800-44-HESCO (800-444-3726). They will ensure that you will find just the part you are looking for. Be sure to have your model & serial numbers on hand (in some cases you may need the "P" number which is found right below the serial number). If you are unsure as to where your model number is located, jump to our model number lookup page.

WHAT CREDIT CARDS DO YOU ACCEPT?

We accept Discover, Visa & Master Cards.

IS IT SAFE TO USE CREDIT CARDS WITH YOUR COMPANY?

Yes, please read our privacy statement.

HOW DO YOU SHIP ORDERS?

All orders are shipped via World Ship UPS. Next day options are available. We do not have a fixed charge because all orders are of different status and demands.

CAN I CHECK OR TRACK AN ORDER AFTER IT HAS BEEN SHIPPED?

Yes! All orders can be tracked by calling Customer Service Desk at 800-44-HESCO {800-444-3726)

CAN PURCHASED ITEMS BE RETURNED?

Call Customer Service desk at 800-44-HESCO ( 800-444-3726) and supply them with your invoice number and your problem.

WHY CAN'T I LOOK UP MY OWN PARTS AND ORDER ONLINE?

Even though many parts may look alike, there are differences between models, even those made by the same manufacturer in the same year, With the proper information, HESCO, will ship you the correct part the first time. 

HOW DO WE CONTACT YOUR COMPANY?

You may contact HESCO via e-mail, phone, fax or by using a contact form. All information can be found on the HOME page.

WHAT IS YOUR PRIVACY POLICY?

Please feel free to read our privacy statement.


Copyright 2006 Hall Electric Supply Co., Inc. Web Design by WJS Design
UPS and the UPS brandmark are trademarks that are used with permission by, United Parcel Service of America, Inc. All rights reserved.